With in-app CDC-compliant virtual test supervision, a simple self-testing process, and results that arrive in 20 minutes, it’s smooth skies ahead for your journey as a Cue+ Complete™ Member.
Self-tests for international travel often require a supervised session (may also be called “proctoring” or “proctored tests”) to ensure the validity of results. Our Cue+ Complete Membership includes unlimited access to in-app CDC-compliant virtual proctoring from the comfort of your home, hotel room, or poolside lounge chair.
Please note: To use Cue’s in-app virtual proctoring service internationally, you must download the Cue Health App on your mobile device before leaving the United States.
No more wondering if your test results will arrive before your flight departs. Cue’s PCR-quality molecular results are delivered directly to your mobile smart device in about 20 minutes with accuracy you can rely on. (Please allow additional time for supervised testing.)
Being a Cue+ Member has many benefits beyond travel, including 24/7 in-app access to primary care doctors from anywhere in the U.S., discounted products, free shipping, and first access to future offerings.
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Complete
Complete
Testing that makes taking off easy
Fast and easy-to-use, Cue+ Complete Membership offers you accuracy, convenience, and the flexibility to test frequently — no matter where your journey takes you. Simply follow the step-by-step guide in the app, and your travel-ready results will be delivered to your mobile smart device in about 20 minutes. It really is that easy.
Your pre-departure checklist
01
CONFIRM ENTRY REQUIREMENTS
Check travel carrier and destination requirements again to make sure nothing has changed.
03
DOWNLOAD THE APP
Download the Cue Health App and create your account on your mobile smart device before you leave the U.S.
02
PACK YOUR TESTS & READER
We recommend bringing at least 1 or 2 backup tests per person for each destination in case your travel plans change or a test is damaged in transit. Pack your Cue in your carry on bag to save space and keep it close.
04
KNOW HOW TO SHARE THE RESULTS
Get familiar with how to find your results and how to show them to customs and other officials. If you’re unsure about the process, check out our helpful “how to” videos.
Frequently Asked Questions
Do I need a COVID-19 test before I travel?
If you are traveling by air to the United States (including returning from a foreign location), you will need to show proof of a negative test result or documentation of recovery from COVID-19. Self-tests for travel purposes must be supervised in real-time by a qualified proctor to meet CDC requirements. The proctor can supervise the test virtually.
Cue’s COVID-19 test is portable, compact, and easy to use anywhere, at any time, and Cue+ Complete makes it easy to meet your travel needs. Just select the supervised test option in the Cue Health App to start a video proctoring session and get certified test results.
Requirements for testing are constantly evolving and vary from country to country – and may differ within a country or region. Be sure to check requirements for entry into your destination and for local requirements. The CDC provides worldwide travel recommendations by destination. You can also check the COVID-19 information on the U.S. Department of State’s website or the website for your destination’s U.S. Embassy.
Be sure to also contact your airline or other carrier for specific information about testing requirements for travelers.
What kind of COVID-19 test is Cue?
The Cue COVID-19 Test for Home and Over The Counter (OTC) Use has FDA Emergency Use Authorization (EUA) for over-the-counter use without a prescription at home and in other non-clinical settings. The Cue COVID-19 Test for professional use has an EUA for use in professional clinical and point-of-care settings.
Which countries accept Cue test results for entry?
Cue’s supervised test meets requirements for molecular nucleic acid amplification tests (NAAT). Because NAATs are more sensitive than antigen tests, Cue’s supervised test may also meet standards that allow antigen test results.
Cue’s test is compliant with CDC and other agencies’ requirements for COVID-19 self-tests (sometimes referred to as home tests) as long as a proctor affiliated with the test manufacturer supervises and verifies the results shortly before the user travels. With Cue+ Complete, you can use Cue’s virtual proctor option any time at no additional cost.
For international air travel to other countries, please verify local requirements for your outbound destination with your airline, the local government, and the U.S. State Department. Testing requirements vary from country to country and are constantly evolving. Be sure to consult your airline or other carrier to ensure you have the most up-to-date country-specific requirements.
Cue is authorized in the United States (FDA) and in Canada (Health Canada) for both consumer use without a prescription (self-testing) and for professional use at point-of-care.
Cue's COVID-19 test is also authorized for use in Singapore (HSA) for self-testing, and in the European Union (CE Mark) and in India (CDSCO) for professional use only.
Where do I download the Cue Health app?
Is travel proctoring included with my test?
Are there storage or handling requirements for Cue’s COVID-19 test that I should keep in mind while traveling?
To ensure the integrity of Cue’s COVID-19 Test Cartridges and Cue Cartridge Reader while traveling, please note the following:
- To conduct a Cue COVID-19 test, you must be in an environment from 59°F (15°C) to 86°F (30°C)
- Cue COVID-19 Test Cartridges need to be stored in environments from 59°F (15°C) to 86°F (30°C).
- Cue Readers need to be stored in environments from 39°F (4°C) to 100°F (38°C).
Trusted By
Accuracy claim based on clinical study results submitted to the Food and Drug Administration (FDA) for other Emergency Use Authorization molecular home tests.
This product has not been FDA cleared or approved, but has been authorized by FDA under an Emergency Use Authorization. For products and other disclaimers, visit cuehealth.com/docs.
Content on this page is for informational purposes only. Travelers are responsible for ensuring they meet all COVID-19 travel requirements for each destination.
